Use the appointment request form to tell the clinic who the appointment is for, your child’s age and the main concern so the team can help plan an appropriate pediatric consultation.
What to include in your request
Share the parent or guardian name, a reliable phone number, the child’s age and a short description of the reason for the visit. Mention how long symptoms have been present and whether there are any changes in breathing, hydration, alertness, fever, pain, rash, vomiting or activity.
Choosing the right type of appointment
Preventive visits are useful for growth, development, vaccination and general health review. Sick-child visits focus on a current symptom or illness. Follow-up visits may be used to review recovery, test results, response to treatment or a specialist referral. If you are unsure, describe the concern and the clinic can help identify the most suitable starting point.
Preparing for the visit
Bring vaccination records, previous prescriptions, test results and current medicine details when available. A short symptom timeline is useful for illness visits. For feeding or growth concerns, recent weights and a simple food diary can add context.
If the child has already seen another doctor or hospital
Bring discharge summaries, investigation reports, imaging reports, prescriptions and any written advice. Note which medicines have been started or stopped and whether symptoms have changed since the earlier assessment.
What happens after you submit the form
The appointment request is not an emergency service. The clinic can use the details you provide to contact you and arrange a suitable time. Keep your phone available and make sure the email address is correct if you choose email communication.
When not to wait for an online request
Seek urgent medical care for severe breathing difficulty, blue lips, seizures, unusual drowsiness, significant dehydration, major injury, severe persistent pain or any rapidly worsening condition.